Whistleblowing and complaint forms
Our values set a platform for what we believe will build long term sustainable success for the organisation. We want to work in a way that promotes our values and ensures we provide the best possible service for our clients, and the best possible environment for our team.
Mazars is committed to dealing responsibly, openly and professionally with:
- concerns raised internally, that partners or team members may have about possible malpractice within Mazars firms,
- concerns raised by persons external to Mazars (clients and other stakeholders) on the services provided by Mazars.
Who do Mazars’ complaint procedures apply to?
Alerts raised by all Mazars member firms Partners and staff, including those on permanent or fixed term contracts are taken into consideration through the Employee Whistleblowing Procedure below.
Alerts raised by persons external to Mazars are taken into consideration through the External Complaints Procedure below.
Alerts raised externally concerning non Mazars members are not taken into consideration.
Whistleblowing Policy
Mazars is committed to the highest possible standards of quality and integrity. Nevertheless, incidents may occur that go beyond doubt or dissatisfaction with our services. In the case of (suspected) abuses relating to the professional practice within and/or the business operations of Mazars, use can be made of our Reporting scheme.
Complaints Policy
If you are not satisfied with our services, please talk to the Mazars employees/managers involved. However, if this does not solve the problem, or if for any reason you prefer to file a complaint, please use our Complaints Policy.