Complaints Policy

If you are not satisfied with our services, please talk to the Mazars employees/managers involved. However, if this does not solve the problem, or if for any reason you prefer to file a complaint, please use our Complaints Policy.

You can file a complaint by email via or by post to:

Mazars Client Services
p/a Corporate Secretariat
PO Box 23123
3001 KC Rotterdam

Once we receive your complaint, you will receive an acknowledgement of receipt from us.

For further details of the complaints procedure, please refer to our complaints policy:


Mazars compliants policy.pdf
Mazars compliants policy.pdf